Refund Policy

Effective October 18, 2026

We want you to love how your vehicle looks. Because our services are hands-on work that can't be returned, we focus on making things right rather than issuing refunds after the work is done.

If you're not happy with a detail

• Tell us within 48 hours of the service by call, text or email, and send photos of the area if you can.
• If something we did isn't up to standard, we will come back and redo that area at no charge.
• Completed services are not refunded in cash once the work is done, except where we can't make it right or the law requires a refund.

Ceramic coatings and paint correction

• Please look over your vehicle at pickup and tell us about any concerns before you leave or within 7 days.
• If there is a problem with how the coating was applied, such as high spots, we will fix it at no charge.
• Coatings don't cover damage from accidents, road debris, improper washing, harsh chemicals or neglect after pickup.

Deposits

If we ask for a deposit to hold a booking, we will tell you in writing when you book how much it is and when it is refundable.

Cancellations and weather

If you need to cancel or reschedule, please let us know as early as you can. If we cancel or move your appointment because of weather or on our side, you won't be charged for that visit, and any amount you paid for it will be refunded or applied to your new date, whichever you prefer.

Maintenance wash plans

You can cancel at any time by call, text or email, with no cancellation fee. Cancellation stops all future charges. Months that have already been paid for and serviced are not refunded. If you were charged for a visit we didn't perform, we will refund it.

Gift cards

eGift Cards are sold through Square and are not refundable or redeemable for cash, except where the law requires it.

Billing mistakes

If we charged you the wrong amount, contact us and we will correct it and refund any overcharge.

Contact us